Innovating Leadership: Co-Creating Our Future

1. S8-Ep53: 5 Trends to Know: Leadership in 2023

Turning the tables, Christopher Washington -- the provost and Executive Vice President at Franklin University – interviews our host, Maureen Metcalf, on the top five trends leaders will contend with in 2023. The key it to lead with a scientist's mindset, experimenting and creating opportunities to help your organization navigate the destabilizing effects of the trends, and to take advantage of the opportunities they create.In this episode, you’ll learn:1. How will issues of sustainability and e

Dec 27,2022 53:36

2. S8-Ep52: Do No Harm: Ethics for Leader

Guest: Terri O'FallonFew leaders set out to harm others – but it can happen despite our best intentions. The key is to look outward from our decisions to all the ripple effects they generate.And the best way to look outward is to look inward!It’s hardly a secret that our emotions affect our cognition. Our guest, Terri O’Fallon, founder of Stages International, reveals in this episode that identifying and naming our emotions helps us become better leaders, and increases our sense of well-being. W

Dec 21,2022 56:21

3. S6-Ep52: Leadership Trends for 2021 and Beyond

Featured Guest: Christopher WashingtonChristopher Washington joins Maureen to discuss the Leadership Trends for 2021 and Beyond.

Dec 20,2022 46:10

4. S7-Ep52: Normal Is Gone: Leadership Trends for 2022

Featured Guest: Christopher WashingtonThe pandemic didn’t destroy the old “normal.” COVID simply accelerated trends that were already underway. The best leaders see that, and are forging new paths to success for their organizations and their people.The tables turn in this episode, as regular host Maureen Metcalf becomes the guest, interviewed by ILI Fellow and Franklin University provost Christopher Washington. Drawing on her own extensive experience as well as the collective knowledge of the

Dec 16,2022 53:15

5. S7-Ep51: Red Roof: Revisioning the Future

Featured Guest: George LimbertHelping nurses and doctors during the pandemic. Assisting first responders as towns recover from natural disasters. Joining the fight against human trafficking.Red Roof’s evolution as a corporation is more than just another branding story. New president George Limbert firmly believes leaders must guide their organizations into always doing what is right: for customers, of course, but also for employees…and communities. As a new president, we plan on following G

Dec 16,2022 55:33

6. S6-Ep51:Thriving During Crisis: A Successful Middle Eastern Businesswoman

Featured Guest: Aline KamakianThriving during a crisis is a challenging feat for any leader. Aline Kamakian shares with listeners not only how she encountered the difficult decisions that many faced in the hospitality industry due to the pandemic but she was also forced to deal with the destruction of one of her restaurants during the massive blast that occurred in Beirut, Lebanon, in August of 2020. Aline joins the show to share her story, how she adapted to the crises her business endured and

Dec 15,2022 38:56

7. S8-Ep51: Growing Up Biden: Family Lessons on Leadership

Featured Guest: Valerie Biden Owens It’s said that leaders are made, not born. That’s certainly true of the Biden family. Although Joe Biden is in the spotlight as the 46th President of the United States, his three siblings are all leaders in their own right, too. And Joe’s sister Valerie Biden Owens says that forging of strong leadership began in childhood with deep family values.Valerie joins host Maureen Metcalf to discuss her book, Growing Up Biden. She shares the challenges she faced breaki

Dec 13,2022 25:22

8. S8-Ep50: Encore Facing Uncertainty: It’s VUCA

Featured Guest: Chris NolanOne look at the headlines on any given day makes it clear: the world is UNclear. How can an organization navigate through the volatility, uncertainty, complexity, and ambiguity to survive – much less succeed? By understanding VUCA, a concept developed by the Pentagon in 1987 to give our military an edge in chaos. Filmmaker Chris Nolan joins Maureen Metcalf to share how this military technique directly applies to businesses and non-profits – information drawn from his n

Dec 20,2022 55:53

9. S7-Ep50: Looking at Labor Yesterday, Today, and Tomorrow: the International Labor Organization

Featured Guests: Kevin Cassidy & Christopher Washington Formed in the aftermath of World War I, the International Labour Organization has evolved along with the workforce as part of the League of Nations and the United Nations. The ILO studies the environment for workers from a tripartite perspective: from labor itself, from business, and from government. All three are necessary to create optimal conditions for workers – but for women, minorities, and citizens of developing nations, condition

Dec 16,2022 53:13

10. S7-Ep49: The Circular Economy: Better for Earth, Better for Business

Featured Guest: John KilpatrickTraditional organizations follow a linear economy: everything flows one-way, from resource to product to consumer to trash. It’s often summarized by the mantra “take, make, waste.” That certainly doesn’t mitigate climate change, pollution, and other threats to humanity. Is there a better path that won’t disrupt our consumer-driven culture?John Kilpatrick heartily believes so. Just circle back to the economy of our great-great grandparents: the circular economy

Dec 16,2022 50:02

11. S6-Ep49: High Performance Medicine: Healthcare and Innovation

Featured Guest: Brian FergusonThe COVID pandemic has elevated a long-overlooked narrative: we ask A LOT of the nurses, doctors, and frontline medical staff who shepherd our communities in times of public health crisis. And while they are required to step into unknown, high-pressure + high-stress work, we do not equip them with the same tools for resilience and recovery that we do for professional athletes and elite military units. Brian Ferguson joins the show to discuss how Arena Labs is focuse

Dec 15,2022 44:17

12. S8-Ep49: Leading in Circles: The Inevitable Circular Economy

Featured Guest: Christoph HinskeCan you survive in the new economy?As the supply chain disruptions have shown, our current economic model is very linear. One kink in the chain can cascade through our whole system, nationally and globally. And our linear economy assumes unlimited resources to keep production going to start the chain. But unless we start mining asteroids soon, Earth has finite resources…and climate change is reducing even those (for example, where do we get wood as forests continu

Dec 06,2022 54:43

13. S7-Ep48: The Power & Promise of Gen Z, Part 2

Featured Guest: AnneMarie HayekOlder generations view Gen Z as having their eyes glued to their smartphones. While those phones are a window on the world no other generation has encountered, it means they’re more likely to see the world for what it is, warts and all. And that exposure to the world and its diverse cultures makes Gen Z more ardent in resolving life-threatening issues like climate change and racism…driving them to make real life better. AnneMarie Hayek is returning to the show to

Dec 16,2022 59:09

14. S6-Ep48: Leading Through Change: A Military Perspective

Featured Guest: Debra HavenA change mindset is here to stay. Implementing change takes high energy, an abundance of patience and extreme flexibility. United States Navy Rear Admiral Deborah Haven, Retired joins the show to discuss her experience in leading change and working in an uncertain environment as well as the lessons she has learned that can be translated to situations all leaders face.

Dec 16,2022 40:49

15. S8-Ep48: Art, Leadership...and the Art of Leadership

Featured Guests: Ren Washington and Laura GibsonThough we rarely think of it, there are strong connections between art and leadership. Art sets the environment and tone of the workplace; in your business or home office, it sets the tone of any conversation -- and sends a strong message of who you are, as a person and as a leader. The type of art around your team also shapes the kind of creativity and problem-solving they'll generate. The Center for Creative Leadership has used and studied art as

Nov 30,2022 53:41

16. S3-Ep47: Implicit Bias - What You Don’t See Hurts You!

Guest: Rebecca HeissFrom our archives, a special show about our hidden biases. We all have bias. In various forms, it’s built into our brains. But implicit bias creates a disadvantage for leaders and their organizations. Dr. Rebecca Heiss has studied bias extensively, and shares what implicit bias is and how it impacts each of us. As leaders, we need to understand and manage implicit biases because they impact our hiring choices, promotion and succession decisions, company policies – even how cl

Jan 16,2023 41:00

17. S7-Ep47: Meetings Stink: How to Make Meetings Matter (and Collaboration, Too)

Featured Guest: Darren ChaitThere's one simple truth most working adults realize in their first job: meetings stink. Darren Chait is no exception. While he was an attorney, he recoiled at how inefficient and archaic lawyers' meetings are...then he had sticker shock when he saw the invoices and realized clients pay for that slow-paced inefficiency! That put him on the path to finding a better way for meeting. The result: Hugo, an online app that changes the way we think about meetings.On th

Dec 16,2022 50:24

18. S6-Ep47: Diversity and Inclusion Insights from IBM South Africa Experience

Featured Guest: Roger MadisonDiversity and inclusion are critical topics in not only the U.S. but the world right now. Roger Madison, Jr., founder and CEO of iZania, a company formed to connect Black entrepreneurs, professionals, and consumers online joins the show. Roger was previously a sales executive with IBM in South Africa and he will share about his experiences in South Africa and what he learned that can further diversity and inclusion in our world today.

Dec 16,2022 41:00

19. S8-Ep47: The Bonobo Sisterhood: Ape Society’s Lessons for Leadership - with Diane Rosenfeld

Featured Guest: Diane RosenfeldPeople like to think humanity is at the top of cultural achievement, the pinnacle of evolution’s craftwork. But one glance at the daily headlines proves we have problems. Lots of problems. Across all nations, there’s one glaring problem that hits hard over half our population: sexism. From subtle misogyny to outright violent abuse, women continue to be left on the outside of patriarchies…of a man’s world.That’s not the case with bonobos. They’re our close evolution

Nov 22,2022 50:46

20. S7-Ep46: One Big Idea: Helping Leaders Focus & Grow Their Organization

Featured Guest: Pete MartinIf you're a leader of a business or non-profit, how you spend your time has a direct impact on the success of your organization. Focusing on just one big idea instead of scattershotting your attention keeps that impact positive.What you as a leader work on minute-by-minute, hour-by-hour, day-by-day matters -- and either moves the needle and propels growth, or constricts it. For instance, consistently and strategically choosing one “big idea” per month will move a busi

Dec 16,2022 51:54

21. S8-Ep46: Opportunity in Uncertainty - with Dr. Ciela Hartanov

Featured Guest: Dr. Ciela HartanovWhen you face uncertainty, how do you react?We’re biologically wired to meet uncertainty with concern, even panic or anxiety: it triggers our fight-or-flight response. But behind that veil of the unknown lies tremendous opportunity, and we can rewire our brains to look forward to it…to welcome uncertainty as fun and exciting. As Dr. Ciela Hartanov explains to host Maureen Metcalf, the key is to hack our own mindset to create a new mental framework. In the proces

Nov 15,2022 57:19

22. S6-Ep45: The Blindspots Between Us: How to Overcome Unconscious Cognitive Bias

Featured Guest: Dr. Gleb TsipurskWe all want positive, productive, and genuine relationships—whether it’s with our family, friends, peers, coworkers, or romantic partners. And yet, time and time again, we all seem to make the same thinking errors that threaten or sabotage these relationships. These errors are called cognitive bias, and they happen when our brain attempts to simplify information by making assumptions. Today, Gleb joins Maureen to discuss his book "The Blindspots Between Us: How t

Dec 16,2022 57:47

23. S7-Ep45: To Be Honest: Lead with the Power of Truth, Justice, & Purpose

Featured Guest: Ron CarucciHonesty is more than a character trait: it’s a muscle that has to be built to stay strong; honesty can be learned. Truth, justice, and purpose are “three sides of the same coin." Together, they mean honesty - to have honesty, you need all three; honesty means you have to say the right thing, do the right thing, and say and do them for the right reason...even when it’s hard. Based on a 15-year longitudinal study of more than 3,200 leaders, we can now prove under what c

Dec 16,2022 52:20

24. S8-Ep45: Expecting the Unexpected: VUCA in Action at Red Roof

Featured Guest: George LimbertThe pace of change in the world is rapidly increasing, and there’s no slowing it down. VUCA – a program developed by the U.S. military – is a way of identifying the disruptions of change…and, more importantly, of being ready for them. We’ve talked about the theory of VUCA before (see our interview with Chris Nolan posted September 6, 2022). In this episode, George Limbert talks about VUCA and its antidotes practiced in the real world. George is the head of Red Roof

Nov 08,2022 52:54

25. S7-Ep44: Reimagining American Identity

Featured Guests: Amiel Handelsman and Jewel Kinch-ThomasAmerica’s racial reckoning is underway, yet continues to be hotly debated. One novel approach comes from leadership consultants Amiel Handelsman and Jewel Kinch-Thomas: frame it as a hero’s or heroine’s journey. The answer is surprising, simple – and makes a great deal of sense in fostering reckoning…then reconciliation. The same core principles also apply to leadership, particularly when combined to the fundamental leadership style requir

Dec 16,2022 49:44

26. S8-Ep44: Leading with Care in a Tough World

Featured Guest: Bob DeKoch and Phil ClampittOnly 15% of workers in the U.S. feel engaged with their jobs. That's just one job ill poor leadership spawns; bad leaders also cause turnover, absenteeism, and more. What is going wrong? Some leaders have the right beliefs and sentiments. Others may possess the right skills. Yet world-class leaders need BOTH the right beliefs and practices to address the current employee and organizational challenges. That ideal combination produces a leader who goes

Nov 01,2022 56:38

27. S8-Ep43: Joy at Work!

Featured Guest: Roxanne Brown and Edward Cook 85% of employees worldwide are not engaged in their workplaces. That takes an obvious toll on morale…and productivity. What can you do?Roxanne Brown and Edward Cook have some compelling answers. They cofounded The Change Decision, a change and culture consultancy focused on growing Joy at Work. Their mission sounds simple, but after decades of disengagement, there is both art and science in boosting your staff. They’ll explore insightful change lea

Oct 25,2022 59:07

28. S8-Ep42: Curing Corporate Short-Termism - with Gregory Milano

Featured Guest: Gregory MilanoA leader’s lust for short-term profit often means pulling tomorrow’s results into today’s reports. Those intentions may be well-meaning, intending to please shareholders and the board. But they can result in bankrupting the future. After all, if you’re crediting next quarter’s returns into this quarter, how will you make next quarter look as appealing? It’s unsustainable.In his new book, Curing Corporate Short-Termism, Gregory Milano guides senior managers who want

Dec 18,2022 55:08

29. S7-Ep42: The Career Toolkit: Essential Skills for Success No One Taught You

Featured Guest: Mark HerschbergNetworking, negotiating, communicating, leading, career planning—all skills critical to your career success. But did anyone ever teach you these skills? Mark Herschberg is on the show to discuss his book The Career Toolkit: Essential Skills for Success That No One Taught You. He shares practical ideas from his book and his thoughts on leadership that will help you master these vital skills.

Dec 16,2022 53:29

30. S4-Ep42: Winning In The Face of Adversity: Overcoming Challenge with Grace

Featured Guests: Congress Woman Beatty and Doug McColloughIn a time when people are sharing more of their personal struggles, we talk to Congress Woman Beatty and Doug McCollough about their struggle and more importantly how they navigated those struggles so that she could make their greatest impact on the world. Congresswoman Beatty not only overcame, she changed the people’s view of what it was to be a successful black woman and she mentored women to make sure the pipeline behind her was stron

Dec 15,2022 51:46

31. S2-Ep42: Leading with Story: Captivate, Convince, Inspire

Featured Guest: Paul SmithPaul talks about the power of story for leaders. He shares his insights about what works, why it works and how you will be more effective as a leader if you master the use of story as one of your skills. Paul recounts a compelling story told by Bob McDonald, CEO of Proctor and Gamble and connects it to a primary leadership and parenting lesson for him. Through his use of story he illustrates: 1. What is a great leadership story? 2. What are the primary elements? 3. Why

Oct 20,2022 47:10

32. S8-Ep41: What Your Team REALLY Thinks...in Real Time!

Guest: Greg Moran"Good afternoon, staff. I'm listening."If only your boss truly listened, like Frasier Crane! The reality is most folks high up the chain have little clue about what the front line -- and the customers the front line interacts with -- are thinking. As the staff at one major company said, "They're not even listening to us."The solution is easy. Slack, Teams, and other chat channels have replaced the watercooler as your company's own internal social media. Listening to those conver

Dec 31,2022 59:27

33. S7-Ep41: Winning Digital Customers: The Antidote to Irrelevance

Featured Guest: Howard TierskyDigital is at the center of most adults' lifestyles worldwide -- and it's here to stay. (In fact, roughly 1/3 of people surveyed said they'd give up sex instead of their smartphone!) That has disrupted and changed the customer relationship. Customers today expect the brands they deal with to deliver outstanding and seamless digital experiences. If your brand is failing to thrive, odds are you're ignoring the marketplace changes digital has wrought. You must take

Dec 16,2022 45:54

34. S8-Ep40: The Power of Praise: Making People’s Performance Positive

Featured Guest: Ben MarcovitzMost often, when employees are labeled as underperforming, leaders write them off. When such an employee inevitably leaves (or is forced out), you’re potentially giving your competition top talent…because with the right approach, those employees can become motivated high-performers. Ben Marcovitz, CEO of the Rise Institute, believes expecting radical growth from struggling staff should be the norm. It’s far less costly than staff churn and training, and can reveal un

Dec 18,2022 56:03

35. S7-Ep40: The Power & Promise of Generation Z - Part 1

Featured Guest: AnneMarie HayekAnneMarie Hayek joins the show to share insights from her new book, Generation We. In this book, she joins forces with thousands of Generation Zs to tell their powerful story—one that impacts all of us. From new ideas on capitalism, politics, and climate change to education, gender, race, and work, AnneMarie explains how Gen Z thinks, what they envision, and why we should be hopeful. Zs are not naïve idealists. They’re hardened realists with a bold vision for how

Dec 16,2022 55:22

36. S8-Ep39: Integrating Integrative Medicine in Leadership

Featured Guest: Dr. Maryanna KlattIt’s no secret that the well-being of your workforce directly affects the well-being of your entire organization. Prior to the pandemic, most corporate wellness programs focused on physical fitness. The stresses of COVID quarantining, though, showed that mental health is every bit as important.Integrative medicine ties both physical and mental health together, revealing many ways in which they influence each other. In this episode, Dr. Maryanna Klatt discusses

Dec 18,2022 56:24

37. S7-Ep39: The Science Behind Our Yes!

Featured Guest: Dr. Jim Ritchie-DunhamWe all have agreements. Some are overt, such as agreeing to make monthly payments when you get a mortgage to buy a house. And some are unconscious, like the agreement in sports that everyone on your team will work toward winning against the other team.We all have two ways of responding to those agreements. You have a Yes! response that aligns your purpose and unique contributions with the impact you can generate and the experience you can have. It's yours

Dec 16,2022 54:18

38. S7-Ep38: Staying Cool in Challenging Situations (Recognizing & Managing Your Stress Triggers)

Guest: Janet FoutsWe recognize the many layers of stress we are under day-to-day. Those stresses are very real – and often increase as we move up the leadership ladder. That stress has consequences, both physical and mental. What can we do? Janet Fouts has distilled some very simple tools that can help us be less reactive and more responsive to what life throws at us. They’re based on her deep dive into mindfulness as she dealt with the extreme stress of working as a full time digital marketer w

Jan 21,2023 48:24

39. S8-Ep38: The Power of Passion & Perseverance - Four Levels of Grit

Guest: Jim Ritchie-Dunham There’s more to grit than determination – a whole lot more. Knowing that can help you harness this incredible power of passion and perseverance.Building on the work of Angela Duckworth and her seminal book, guest Jim Ritchie-Dunham shows how there are four levels of grit in an organization...an insight which dovetails neatly with his own work in ecosynomics. Leaders often unknowingly determine how it cascades through various parts of their business – but because they

Jan 01,2023 55:39

40. S3-Ep38: Flex: The Art & Science of Leadership in a Changing World

Featured Guest: Dr. Jeff HullIn the past, to move up the corporate ladder and succeed at the top, you simply had to set goals, motivate the troops, delegate to underlings, and groom a successor. Now, if you are leading a team you must manage a kaleidoscope of people from a variety of cultures, across a range of ages, all of whom are wired together 24/7. These changing demographics and structures have led to a seismic shift in terms of the tools needed to successfully manage and grow within a com

Dec 16,2022 50:30

41. S8-Ep37: The Future Is Yours to Create

Featured Guest: Rebecca RyanAll of us took history classes, but who’s taken future classes?Studying the future is a discipline that stretches back decades. Strategic foresight is the established and proven process of looking at future probabilities, yet many business and NPO leaders either don’t know about it, or don’t understand it. It’s used by Fortune 200 companies, the U.S. military, the World Bank, and others. As futurist Rebecca Ryan explains to host Maureen Metcalf, strategic foresight

Dec 19,2022 54:14

42. S7-Ep37: The Science of Dream Teams

Featured Guest: Mike ZaniMoneyball was just the tip of the iceberg. In that movie, a baseball team relies on performance data instead of scouts' intuition to build a winning club. The very same concept can forge a dream team in your own NPO or business.Sophisticated assessments, data, and software give CEOs and managers in any industry detailed insights into human behavior -- and, more critically, their team members' behavior. As CEO of The Predictive Index, Mike Zani has witnessed firsthand

Dec 16,2022 47:45

43. S8-Ep36: Facing Uncertainty: It’s VUCA

Featured Guest: Chris NolanOne look at the headlines on any given day makes it clear: the world is UNclear. How can an organization navigate through the volatility, uncertainty, complexity, and ambiguity to survive – much less succeed? By understanding VUCA, a concept developed by the Pentagon in 1987 to give our military an edge in chaos. Filmmaker Chris Nolan joins Maureen Metcalf to share how this military technique directly applies to businesses and non-profits – information drawn from his n

Dec 18,2022 56:00

44. S7-Ep36: Finding Meaning, Joy, & Purpose in What You Do

Featured Guest: Paul GibbonsConversations about meaning and purpose at work are very old and very new. Spirituality provides a lens for those discussions -- a lens that is effective regardless of your team's religious preferences. From evangelical to atheist, a sense of mission and meaning are critical to well-being. Workplace spirituality helps us understand the issues underlying personal meaning in the workplace: fulfillment, engagement, purpose, leadership and more. However, it also incre

Dec 16,2022 48:29

45. S8-Ep35: Employees: Empowered!

Featured Guest: Rod LaceysimPRO’s approach to the Great Resignation is simple: empower employees. And learning how to direct that empowerment is simple, too: listen to staff. Employees will tell you what they need, and want! This employee empowerment prepares simPRo for the future of work. In this episode, simPRO’s Chief People Operations Officer, Rod Lacey, shares insights into how the employer/employee relationship has evolved; what that means for company culture and leadership strategy; h

Dec 18,2022 56:13

46. S7-Ep35: Building a Culture of Brain Health, Growth, & Effectiveness

Featured Guest: Dr. JJ WalcuttThe power of mind over body goes back at least 2,000 years with the Stoics -- but what about the power of the brain over both mind and body?To be competitive over the next decade, all organizations -- non-profits, businesses, and especially the military -- must not only help staff optimize their bodies for physical and mental health purposes; they also need to ensure that cognitive optimization is a major focus of staff development. Despite our hubris, the human br

Dec 16,2022 54:09

47. S8-Ep34: How to Own the AI Revolution - with Neil Sahota

Featured Guest: Neil SahotaMany people fear the Artificial Intelligence revolution that’s underway. But like every other major societal revolution in human history, you can play it to your favor. The key? Innovative thinking. In reality, these upheavals create newer, better jobs for people – though, from the sabot to the Luddite, people who don’t think differently, innovatively, even disruptively miss the opportunities these advancements create. IBM Master Inventor Neil Sahota joins host Ma

Dec 18,2022 56:23

48. S7-Ep34: Leverage Change: Achieve Faster, Easier, Better Results

Featured Guest: Jake JacobsChange is now a constant in all organizations. Is there a way to make it easier? Jake Jacobs joins host Maureen Metcalf to discuss his new book Leverage Change, and how leaders can use the concept of leverage to achieve faster, easier, better results related to all change work they are doing in their organizations -- at the individual, team or organizational levels. He shares practical actions leaders can take to achieve the much sought-after, but seldom accomplishe

Dec 16,2022 49:31

49. S8-Ep33: Growing a Powerhouse City - Leading Together

Guest: Kenny McDonaldIt takes a village to raise a city. That twists traditional wisdom, but it’s true: no one leader can improve an urban landscape alone. It takes a group of leaders in public and private partnership. When they’re united by one vision, their city can grow into a powerhouse. Kenny McDonald oversees that for Columbus, Ohio – a city that’s launched into a bold future…most recently, as the site for Intel’s newest, largest chip plant. As president of the Columbus Partnership, Mc

Jan 02,2023 53:38

50. S7-Ep33: Career Sponsorship -- and Being Sponsor Ready

Featured Guests: Ricky Robinson & Keith PowellRising up the corporate ladder is fraught with challenges. Those challenges -- both visible and invisible -- multiply for people of color, women, and others underrepresented in the executive suite. Mentors are fine, but an in-house sponsor can truly make the path smoother. Ricky Robinson and Keith Powell share why...not with theory, but hard-won practical advice from their own 20+ year journeys to C-suite success in some of the world's largest com

Dec 16,2022 52:55

51. S6-Ep33: Evolving Leadership to Navigate Significant Disruption

Featured Guest: Greg MoranGreg Moran joins Maureen to discuss the challenges organizations are facing during the months of working from home and how his organization, Aware, is helping companies track employee engagement and satisfaction without invasion of privacy. They also discuss the seven leadership mindsets and behaviors required to adjust to the disruptions leaders are facing. Leaders need to act more like scientists than experts. They need to change what they expect of themselves (mindse

Dec 16,2022 44:57

52. S5-Ep32: Lasting Solutions for Distribution Center Labor Shortages

Guest: Will O’Brien & Dave DuBoseThe labor shortage is not going away. Workers are more transient, looking for better pay, plus Amazon, Walmart, and other large online retailers are continuing to drive up competition for distribution center (DC) employees. So, most DC operators resort to wage increases and retention bonuses as the quick solution to this really challenging people problem. Will O'Brien and Dave DuBose joins the show to share the better answer, which is a set of more robust solutio

Apr 30,2023 44:37

53. S8-Ep32: Hiring for Keeps: The Rise of Recruiter.com

Featured Guest: Evan SohnHaving trouble filling positions? Brace yourself: the Great Resignation is morphing into the Job Hopper Economy. Evan Sohn, the CEO of Recruiter.com, is in a unique position to see beyond the simplistic explanations of TV pundits. He joins host Maureen Metcalf to share his big-picture view of the state of hiring today…and where it will be tomorrow. Lesson 1: “Money solves all problems” is a pre-pandemic thought that no longer applies. Employees are looking further; in ad

Dec 20,2022 48:26

54. S7-Ep32: Practical Ways to Never Stop Growing

Featured Guest: Jared GraybealIn The Self Help Book: 6 Practical Ways to Never Stop Growing, author and coach Jared Graybeal outlines six practical ways to live a life of constant growth while avoiding stagnation or burnout:ConfidenceCompetenceClarityCharacterConnections andCommitment.This short, insightful guide is filled with inspiration and encouragement, and is designed to give you the perspective that works for your unique goals, no matter what’s going on in your life. Jared applied these p

Dec 16,2022 47:35

55. S5-Ep32: Business Disruptions: Are You Disrupting or Being Disrupted?

Featured Guest: Mark KvammeBusiness disruptions are occurring every day for entire business segments. Effective organizations are looking ahead to lead the disruptive efforts to set the new market. If you are not disrupting – you will get disrupted. Mark Kvamme joins Maureen to discuss how he works with organizations to identify opportunities and be the disruptor rather than being disrupted.

Dec 16,2022 45:00

56. S7-Ep31: Leading in Emerging Industries

Guest: James BrenzaBy their very nature, emerging industries (such as EVs, private spaceships, and cannabis) present unique leadership challenges – and opportunities – rarely encountered in long-established businesses. In addition to general entrepreneurism, you’re creating something new for the marketplace…and forging the team to shepherd it. Emerging industries often lend a new twist on old businesses: they allow the opportunity to relook at established practices, sparking innovation in the b

Jan 22,2023 48:34

57. S7-Ep30: Applying Innovative Leadership Concepts

Featured Guests: Tom Grote and Christoph HinskeMany -- perhaps too many -- corporations think they're transforming their business models...but in reality continue to do the same old stuff; they just put fancy new words around it. Innovative leaders focus more on real systemic change than on the vocabulary. Many of those change leaders take lessons learned from organizations such as the Innovative Leadership Institute, merge them into their business models, and develop unique new ways of improv

Dec 15,2022 48:32

58. S8-Ep30: Humbitious: How to Be Ambitious without the Ego - With Amer Kaissi

Featured Guest: Amer KaissiA major myth in politics and business is that arrogant, over-confident people are better leaders. But reality reveals the opposite: humility combined with ambition drives the best leadership performance – and that, in turn, improves the entire organization.Author and Trinity University professor Amer Kaissi discusses the details with host Maureen Metcalf. His new book, Humbitious, digs deep into the reasons the humble-yet-ambitious leader delivers the best results…fo

Nov 02,2022 55:51

59. S8-Ep29: Informed Leadership: The Power of Trauma

Featured Guest: Rachael KellyEvery business has its ups and downs. But when trauma hits, the worst thing to do is ignore it. The best: tend to your people! Rachael Kelly watched the effects of COVID quarantine rapidly cascade through the restaurant industry…including at her organization: Smokey Bones. As a restaurant chain, the quarantine hit Smokey Bones hard -- and almost instantly. That, in turn, created serious issues for servers and other restaurant staff. Rachael joins host Maureen Metcalf

Dec 19,2022 55:02

60. S7-Ep29: The New Role of Leadership in a Hybrid Workplace

Featured Guest: Greg MoranThe pandemic accelerated discussions and forecasts about the future of work. But there's a relative dearth of study about the future of leadership. This is a critical gap: as work changes, leadership must also change to ensure organizations can meet their objectives. After all, effective change always starts at the top. It is essential for leaders to "innovate how they lead" to keep pace, but what does that mean? Greg Moran joins host Maureen Metcalf to explore the

Dec 15,2022 50:10

61. S8-Ep28: Leading with Character: A Real-Life Red Roof Report

Featured Guest: George Limbert“Character is what you do.”That’s a fundamental leadership principle for George Limbert, president of Red Roof. This is our second visit with George since he began his leadership journey as a first-time corporate president last summer. Red Roof has prospered under his guidance, proving the value of his philosophies. Character sits at their core.A focus on character led to many innovations at Red Roof, including their Women’s Center for Excellence and Women in Lea

Dec 19,2022 50:13

62. S7-Ep28: Workforce Education: A New Roadmap

Featured Guests: William Bonvillian & Sanjay SarmaTechnological advances are putting quality jobs out of reach for workers who lack the proper skills and training. From pre-K through college and on-the-job ""professional development,"" the United States' old-school education system simply isn't up to the task. Universities, for example, can no longer be havens of academic theory and football; enrollment will begin to trickle over the next decade as college grads become too unprepared for the mo

Dec 16,2022 46:56

63. S4-Ep28: Should IT Executives Share their ’Soft Side’?

Featured Guest: David WhiteAs an IT Leader and someone who works in technology, David talks about why the soft side of what we do is a significant contributor to success. As technology leaders, we need a diverse set of skills including a heavy dose of soft skills to be a highly successful business leaders beyond our technical skills. These skills range from awareness and management or our mood, an ability to be present and focused and skills in establishing and managing a positive culture where

Oct 20,2022 46:01

64. S7-Ep27: Mental Toughness: How to Embrace Stress for Greater Success

Featured Guest: Colonel Deb LewisWomen (and men) face unhealthy stress and anxiety on a daily basis - it’s a wonder we’re still standing. Too few of us have stress tools powerful enough to put stress to work for us so we can enjoy the journey. Once you’ve learned how to be mentally tough, you will use stress to your advantage. It becomes your superpower!Colonel Deb Lewis learned the importance of mental toughness as part of the very first class of women to graduate from West Point. The lessons

Dec 16,2022 52:32

65. S8-Ep27: The Five Lost Superpowers

Featured Guest: John ReidAdulthood is kryptonite.We’re all born with superpowers. Curiosity is the most easily recognizable. As children, we’re flooded with it. But as adults, instead of being rewarded for having a million questions, we’re expected to have the answers. Leaders, in particular, believe they should have all the answers.Your superpowers are still there, and truly great leaders know how to unlock them. John Reid will help you rediscover yours, too! Author of The Five Lost Super

Nov 22,2022 56:51

66. S8-Ep26: A Cure for Toxic Leadership

Featured Guest: Raj SubrameyerRaj Subrameyer knows about toxic leadership first-hand: HE was a toxic leader. Fortunately, Raj learned before it was too late that the toxins affect the leaders just as much as their teams. Anxiety, depression, anger, sleeplessness, illness...they all mount up. In this episode, Raj talks about his former leadership style, and his subsequent journey to a better work life. In the process, he reveals lessons on personal branding. It's not unrelated -- the more comfort

Dec 19,2022 55:55

67. S7-Ep26: Deep Tech: Dymystifying Breakthrough Technologies

Featured Guest: Eric RedmondDeep tech describes capabilities that were impossible yesterday, barely feasible today, but tomorrow will be so pervasive it will be hard to imagine we ever lived without it. In this early stage of the digital age, understanding how deep tech is disrupting the world is no longer a competitive advantage -- it's a matter of survival. Eric Redmond joins us to discuss his new book, Deep Tech: Demystifying the Breakthrough Technologies That Will Revolutionize Everything.E

Dec 15,2022 44:11

68. S8-Ep25: 4 Communication Skills Every Leader Needs

Featured Guest: Jon ReitzCommunication is key to effective leadership. You may have the best vision in the history of humankind – but if you can’t communicate it to others, you’ll never come close to achieving your goals.Good leaders know this; that’s why Googling leadership communication skills results in literally billions of results! Sorting through those hits could take a lifetime. Fortunately, Jonathan Reitz has spent his life in professional communications, and he’s distilled it down to

Dec 18,2022 55:40

69. S7-Ep25: Mindset Is Only One Piece of the Puzzle

Featured Guest: Sean CastrinaDisruption to the norm, unexpected events, uncertain times: these are part of life, not just limited to pandemic times. These disruptions force companies to rethink how they have done business, and how they can continue to stay in business. Leaders are daily faced with tough decisions on how to lead in this new and different environment.Sean Castrina launched over twenty successful companies. He joins the show to discuss his story of overcoming a setback, how he mo

Dec 15,2022 47:17

70. S8-Ep24: Achieving Employee-Centric Leadership - A Leader’s Food for Thought

Guest: Heather Krentler Employees want to be heard. They want to know their employer wants the best for them. Continental Services heard – and worked hard to innovate their company culture to fully focus on the employee journey. Heather Krentler, Continental’s chief administrative officer, joins host Maureen Metcalf to explore Continental’s employee-led culture and how it came to be; the changes made not just to engagement, but sourcing the best talent in the first place; and how leaders embra

Jan 05,2023 54:10

71. S8-Ep24:The Secret Code to Uncommon Leadership - with Ruchira Chaudhary

Featured Guest: Ruchira ChaudharySomething was wrong with the company.Working for a large corporation in Singapore, Ruchira Chaudhary realized there were too many issues blocking a thriving work environment…and it all stemmed from poor leadership. Now an international executive coach and author of Coaching: The Secret Code to Uncommon Leadership, Ruchira joins us to reveal how coaching is more than a nice skill for leaders – it’s the secret sauce of truly extraordinary leadership.Coaching is mo

Dec 19,2022 53:39

72. S7-Ep24: The End of Jobs: The Rise of On-Demand Workers and Agile Companies

Featured Guest: Jeff WaldThe world has witnessed three-step functions in technological change: mechanization, electrification, and computerization. These industrial revolutions led to massive increases in productivity and thus we need far fewer workers. With each of these technological breakthroughs, the power balance between companies and workers shifted heavily to companies. The abuses of that power by companies instigated employee unrest. Counterbalancing forces rose to constrain companies’ p

Dec 15,2022 47:33

73. S9-Ep23: Unleashing the Power of Human-AI Collaboration

Guest: Neil SahotaThe jobs of tomorrow are being incubated right now. Artificial Intelligence – AI – is already rapidly transforming our world. You have two years, maybe up to five, before it transforms your work, too. But IBM Master Inventor Neil Sahota sees hope, not gloom: throughout human history, technological transformations meant more and often better jobs. The key is to be ready, and Neil tells us how.Here's what Neil and host Maureen Metcalf cover:The five skills every job will require;

May 31,2023 52:58

74. S8-Ep23: How to Harness Honesty

Peter Kozodoy was peeved at the number of lying, dishonest managers, CEOs, and other leaders he had to contend with. So he analyzed honesty…and found that honest leaders not only do better, but their teams function better, too. Peter discusses:How to use strategic brutal honesty to improve far more than morale: it improves sales, marketing, recruiting, and so much more;The simple 2-question technique that teaches us how to shake off self-limiting talk that prevents us from success; andHow to u

Jan 03,2023 57:08

75. S7-Ep23: Recruiting and Retaining Diverse Executives

Featured Guest: Eric Douglas Keene Diversity recruiting and retention is a hot topic in HR departments and the board room. Their DEI initiatives often fall short, though; many organizations don’t understand the nuances of recruiting, nor how to navigate the complexities of retention. Ensuring candidates and organizations create the best experiences and a path for mutual success isn't difficult. Eric Douglas Keene joins Maureen to discuss changes occurring in the world of diversity recruiting, w

Dec 15,2022 53:40

76. S4-Ep23: Leveraging Technology to Deepen Human Performance

Featured Guest: Brian FergusonThe greatest story of the 21st century is not technology, but how technology will be used as a tool for deepening the levels of human potential. Brian talks about his work leveraging the most proven performers, time-honored principles and cutting-edge technology to develop unique performance solutions for a wide range of “arenas” – from medicine to agriculture. He will discuss the following questions? 1. Why has "innovation" become such a buzzword in recent years? 2

Oct 20,2022 50:34

77. S9-Ep22: You Belong: LinkedIn Brings Diversity & Inclusion Home

Guest: Teuila HansonDoes your team feel like they belong in your organization? Do you? At LinkedIn, that feeling of belonging is a critical part of workplace culture. And one way they accomplish it is by taking DEI to a whole new level: DIBs (Diversity, Inclusion, & Belonging programs). Chief People Officer Teuila Hanson has seen remarkable success with it…so much so, LinkedIn happily shares techniques with other companies. It’s like an open source program for HR departments anywhere! What’s mor

May 23,2023 40:18

78. S8-Ep22: The Next Rules of Work

Featured Guest: Gary BollesWork isn’t what it used to be.Even before COVID and the Great Resignation, a seismic shift began shaking in the workplace: not just how we work, but why we work. Prior generations worked mainly for money; today’s younger generations work mainly for mission (and hope the pay will follow).How can a leader lead a workforce that’s so varied in why, where, and how they work? First, understand – and help forge – the new rules of work. Second, adapt your “sets”: mindset,

Dec 18,2022 57:01

79. S7-Ep22: The Creative Mindset: Mastering Skills that Empower Innovation

Featured Guest: Jeff DeGraffEveryone can be creative in their own way. Creativity skills can be learned and developed. The creative process is iterative: we typically fail many times before we succeed. We learn from those failures and approach the next experiment with new information and an improved understanding. Yet it can be different in the workplace; particularly in large organizations, the innovative leader is often pushed down by stagnant thinking up the chain. Jeff DeGraff joins Maureen

Dec 15,2022 45:28

80. S9-Ep21: Remote Work and Mental Well-Being

Guest: Dr. Gleb TsipurskyMany CEOs and executives insisting on staff returning to the office full time are making decisions based on myths about hybrid work. The truth may surprise them – and you! Dr. Gleb Tsipursky busts those myths with hard data and direct experience with 23+ organizations. The bottom line: for the majority of “office” workers, hybrid work benefits both wellbeing and productivity. With mental health concerns at an all time high world-wide, that’s a message more employers shou

May 17,2023 42:30

81. S7-Ep21: Management vs Leadership: How Coaching Skills Make a Difference

Featured Guest: Jonathan Reitz Coaching skills are not just for the life coach or the executive coach, they are every leader’s secret weapon. Managers can become the leaders that are needed when they understand how to use coaching skills that put the development of their team as the top priority and multiply their impact. Want to move from managing your team to leading your team? Coaching skills are the key. Jonathan Reitz joins Maureen to share how managers can move toward leading by learnin

Dec 15,2022 48:00

82. S9-Ep20: Thrive at Hilton: Relentlessly Improving the Workplace

Guest: Laura FuentesJoy, learning, friendship: that’s how Laura Fuentes believes the ideal workplace should be. When she arrived at Hilton, Laura found a culture and leadership team that was thinking along the same lines. Since then, she’s been instrumental in guiding the growth of that culture into one of inclusion, wellness, growth, and purpose – the four pillars of Hilton. It’s just one way Laura and Hilton commit to the well-being of Hilton’s employees. The goal: make Thrive at Hilton someth

May 09,2023 49:11

83. S8-Ep20: Bringing Clarity to Confusion

Featured Guest: Terri O'Fallon, Ph.D. & Kim Barta MAAlthough our bodies stop growing, our minds continue to develop throughout adulthood. But seeing the world differently can be confusing as your old brain emerges into the new. That confusion can be doubly difficult for leaders navigating their own growth (or Vertical Development) with that of their teams. At each successive level, leaders expand their capacity – yet face new shadows: areas of confusion and challenge. By understanding those area

Dec 19,2022 57:14

84. S7-Ep20: Digital Body Language: How to Build Trust and Connection

Featured Guest: Erica DhawanIn a world of work-from-home and so much of our personal interaction being digital, we need to understand what we are conveying by digital body language. Today, Erica Dhawan joins the show to share findings from her newest book – Digital Body Language – which decodes the new signals and cues of effective collaboration and teamwork in a digital-first human workplace. Listeners will learn to investigate and improve their own digital body language so that they can suppor

Oct 20,2022 52:25

85. S9-Ep19: Leadership Is Relationships

Guest: Kvon TuckerIf there’s one key thing that’s common to all effective leadership theories, it’s this: leadership is all about relationships. Kvon Tucker distilled this through both academic scholarship and real-world experience at Netflix, Google, and Amazon. Those companies remain high-performing outliers because of their unique leadership culture, and an emphasis on relationships (and writing!) are key.Losing sight of that leads to more than just sterile numbers on morale, low engagement,

May 03,2023 36:12

86. S8-Ep19: Optimize Your Mindset: A Case Study

Featured Guest: David DeRamDavid DeRam is a 30-year veteran of the software and start-up world. But it wasn’t until he co-founded Greenlight Gurus that he fully realized the power of mindset training in boosting performance, morale, innovation, and outlook for every member of his team. Giving his team every edge possible is quite literally a matter of life and death: Greenlight Gurus develops quality management software for medical device makers.David joins host Maureen Metcalf to provide insi

Dec 19,2022 54:41

87. S7-Ep19: The Good Fight: Using Productive Conflict

Featured Guest: Liane DaveyBusiness today is more competitive than ever; staying ahead requires you to make tough calls, face hard choices, and work through conflict. But productive conflict is so rare. Why? Because productive conflict requires a different mindset, new skills, and repeatable processes -- none of which come naturally. Liane Davey joins Maureen to discuss building a productive conflict culture.

Dec 15,2022 44:09

88. S9-Ep18: Working Together: Leading a Hybrid AI-Human Workforce

Guest: Greg MoranOdds are Artificial Intelligence isn’t going to replace you at work. It’s going to join you. Greg Moran sees AI integrating much the same way breakthrough technologies always have. It will help us be more efficient, and help leaders make better decisions. Of course, it’s not all rasterized rainbows and Unix unicorns; to thrive, people will have to be able and willing to continually learn new skills and processes. In short, the obsessively curious will rise to the top. Greg share

Apr 26,2023 50:51

89. S7-Ep18: JEDI SPACE Principles for CEOs and Board Chairs

Featured Guest: Valrie Grant & Christopher WashingtonResearch has shown that diversity at every level of leadership leads to a more successful organization. In the first segment, Dr. Christopher Washington of Franklin University in Columbus, Ohio, joins Maureen to discuss the importance of J.E.D.I. (just, equitable, diverse, and inclusive environments) S.P.A.C.E. (supportive, purposeful, accountable, collaborative, and evaluative practices). The second segment features Valrie Grant, the Managing

Dec 16,2022 47:14

90. S5-Ep18: Improve Virtual Team Success by Leveraging Paradox

Featured Guest: Jean Brittain LeslieOrganizations and the people working in them find themselves in environments that are increasingly volatile, uncertain, complex, and ambiguous (VUCA). Under these conditions, tensions that are ongoing, and seemingly overwhelming can be difficult to understand, much less easy to address. These tensions show up in all facets of organizational life including leadership (control vs. empowerment), teamwork (task vs. relationships), strategy (competition vs. collabo

Oct 20,2022 46:32

91. S9-Ep17: Lead Responsibly: An Absolut

Guest: Ann MukherjeeAnn Mukherjee’s life is one of complete inspiration, both personally and professionally. Her mother was killed by a drunk driver when Ann was just 14; as an adult, she endured alcohol related violence. Yet today, she leads the second largest wine and spirits company in the world. Far from a contradiction, it’s a calling – one which sees not just customers and ROI, but caring and ROR (Return on Responsibility). The two are intertwined; even as Pernod Ricard promotes safe, resp

Apr 19,2023 40:10

92. S8-Ep17: Cultivating Empathy through Authenticity

Guest: Jason LioyAuthenticity boils down to one key concept: be yourself. That concept is critical at Dawn Foods; their passion is their people, and their goal is to create a psychologically safe environment for people to bring their whole selves to work. In short, every Dawn employee can truly “be yourself.” Making the workplace a safe space took a lot of effort, but Dawn succeeded. The Great Resignation barely touched the company; taking DEI, empathy, and authenticity to a whole new level h

Jan 06,2023 54:22

93. S7-Ep17: DEI: Needed Conversations and Understanding

Featured Guest: Laura Morgan Roberts & Courtney McCluneyHow can we change the way conversations about diversity, equity and inclusion are progressing towards productive, inquiring, learning experiences -- and ultimately creating a more just and equitable workplace and society? How can we understand the effects outside-of-work events have on people of color within work? Laura Morgan Roberts and Courtney McCluney join the show to share insights from their work, and to encourage leaders to examin

Dec 16,2022 48:14

94. S5-Ep17: Simplify Work: Crushing Complexity

Featured Guest: Jesse W. NewtonWe are in the midst of the fourth industrial revolution, yet have not realized the significant productivity gains that previous revolutions delivered. Author and Global Management Consultant Jesse Newton believes this to be in part because of the debilitating complexity that organizations have created over their existence. He’s spent years specializing in unburdening organizations from paralyzing complexity. Growing complexity has traditionally been met with added

Oct 20,2022 48:17

95. S9-Ep16: Fringe or Mainstream? Leaders Explore Psychedelics

Guest: Paul AustinYou never know where the next big breakthrough in leadership research will come, so we’re going to sporadically feature outlier ideas, research from the fringe. Today is our first foray, as we investigate the role psychedelics can play in leadership development. Struggling with the dichotomy of legality and morality, Paul Austin found himself on an unexpected journey of self-discovery – a journey that led him to establish Third Wave, a platform dedicated to using psychedelics t

Apr 12,2023 52:14

96. S7-Ep16: Mindfulness and Its Benefits in the Workplace

Featured Guests: Rich Fernandez and Peter WengEven before Covid-19, employees reported record rates of burnout and stress; Gallup studies show only 15% of employees are fully engaged at work. Organizations need well-being development for their employees. It is essential for today’s workplaces to provide well-being support, every bit as much as traditional professional development. Supporting the long-term mental health of your team can mean the difference between an engaged, collaborative and pr

Dec 15,2022 43:00

97. S9-Ep15: Supply Chain Innovation: Orders Can’t Be Filled with Stagnation

Guest: Mike McLellanSupply chain disruptions: they’ve been at the top of the list for leaders’ anxiety in nearly every sector for years. Will it ever get better? Yes – if you’ve learned lessons from COVID and other supply chain disrupters. That’s the advice Mike McLellan has for leaders. A vice president of operations for DHL Supply Chain, Mike discusses the innovations DHL and others are implementing: from rapid responses to exoskeletons for warehouse workers. If your organization relies on sup

Apr 05,2023 39:57

98. S7-Ep15: Empowering Women for the Prosperity of Nations

Featured Guests: Amanda Ellis & Augusto Lopez-ClarosGender inequality around the world has many facets: archaic laws that codify sexism, male control of joint income and household assets, exclusion from governance, trafficking and violence against women, denial of education and adequate health care, and gender segregation in the work force, to name a few. The Gender Equality and Governance Index (GEGI) taps into some of the world’s best datasets to analyze gender discrimination on a global scale

Dec 15,2022 44:09

99. S9-Ep14: Prepare for the Future with Foresight

Guest: Dr. Ciela HartanovChange is accelerating. Volatility continues unabated. And no business is immune. What’s a leader to do? Develop foresight and become future-ready, of course! Ciela Hartanov joins us in this episode to detail her practical process for developing foresight. As a futurist, she’s developed many tools for probing potential paths’ future outcomes. She’s distilled those tools into her foresight process. That, in turn, helps leaders adapt their mindsets, enabling them to make

Mar 30,2023 55:50

100. S8-Ep14: Getting Lost in the Language of Leadership

Guest: Jonathan ReamsLeadership is nothing without thought -- and research shows we (literally!) think with our hearts as well as our minds. Neurocardiology is just one way we're learning about how a good leader thinks. The development of more robust thinking skills is vital in growing as a leader. Jonathan Reams, of the Norwegian University of Science and Technology, discusses the mindsets required for leaders to be effective.Here's what Jonathan and Maureen cover:What the science of neuroca

Jan 07,2023 56:49

101. S7-Ep14: Building Trust in Uncertainty: A Personal & Professional Journey

Featured Guest: Dr. Mary Jo BurchardAs a society, we're facing a growing lack of trust. We're losing trust in each other, and in our institutions. The impacts ripple through our personal lives and through the nation -- reflected in how difficult it is for both parties to come together in Congress for the greater good. It's also led to an increase in mental illness and suicide. Dr. Mary Jo Burchard shares her personal experiences with this lack of trust to demonstrate how important building tr

Dec 15,2022 49:27

102. S9-Ep13: Reality Lost - How Disinformation Shapes Your World

Guest: Tara McGowanMisinformation and disinformation have become the lifeblood of social media – even some cable channels hungry for ratings. But, as a leader, you need hard facts and straight information. How did we get here, and what can you do to find the good data your decisions need? Tara McGowan, founder and publisher of Courier Newsroom, notes that propaganda and disinformation have always existed…but social media’s algorithms have amplified it exponentially, creating hard echo chambers t

Mar 22,2023 57:48

103. S8-Ep13: How HR Drives New Beginnings

Guest: Fara PalumboChange is probably the biggest single consequence of the pandemic on organizations in every sector and of every size. Blue Cross Blue Shield of North Carolina not only weathered that change, but thrived – even winning awards. Their Chief People Officer, Fara Palumbo, talks with host Maureen Metcalf about the positive opportunities the pandemic presented to her HR department in launching initiatives – and making Blue Cross/Blue Shield an even better place to work. They discus

Jan 08,2023 55:11

104. S7-Ep13: Disruption in America’s Favorite Pastime: Leadership Insights from Major League Baseball

Featured Guest: Mark ShapiroWe think of ""leadership"" as a topic for the military, governments, and the corporate boardroom. But innovative leadership benefits us in every sector, including professional sports. The president and CEO of the Toronto Bluejays, Mark Shapiro, joins host Maureen Metcalf to share his approach to effective leadership -- and approach tempered and proven through the disruption his team faced getting the game through the COVID pandemic.Succeeding in unusual times provid

Dec 15,2022 46:51

105. S9-Ep12: Onboard with Care: Welcoming a New Leader

Guests: Brenda Hampel & Erika Lamont More than 40% of new leaders fail within 18 months. Why? Don’t blame the leader; look at the organization instead! Most organizations don’t onboard a new leader well, if at all. They assume a person’s success at one company will automatically transfer to theirs – but there are far too many variables at play to bank on that. Instead, an onboarding plan that goes beyond HR protocols and benefits sign-up is necessary: a plan that considers company culture, his

Mar 18,2023 46:05

106. S8-Ep12: Power, Charisma, Hormones: Science Studies Leadership

Guest: John AntonakisPower does tend to corrupt. Especially the more testosterone is added to the mix.That’s just one finding that the scientific study of leadership has revealed. Yet, despite the legions of leadership consultants plying their theories, very little research in the field has been conducted with scientific rigor. Even science basics, such as control groups and identifying variables, are missing. That punches big holes in many leading leadership philosophies and best-selling bo

Jan 09,2023 55:42

107. S7-Ep12: StoryDoers: Leaders and Organizations with Clearly Defined Higher Purposes

Featured Guest: Ty MontagueToday’s most successful companies and leaders are StoryDoers, not storytellers. These leaders have clearly defined a higher purpose that frames their ultimate ambition and desired contribution to the world - and they orient every action they take in service of achieving this goal. Ty Montague joins the show to discuss what makes someone a Storydoer, why Storydoers are better leaders and tools leaders can use to become a Storydoer.

Dec 16,2022 42:57

108. S7-Ep12: Innovative Leadership for the Health Care Industry

Featured Guest: Neil GrunbergUniversities and medical schools do a wonderful job preparing their students for medical procedures, but the often-missed crucial element for great health care is leadership training. Neil Grunberg joins host Maureen Metcalf to share his experiences, and how the leadership framework he developed with Maureen can build the leadership skills needed by medical staff to make our healthcare system stronger. Neil has seen the gaps firsthand; he's a professor at the Unifor

Dec 15,2022 46:26

109. S9-Ep11: You Are Enough, You Are Worthy: Leadership Lessons for Women

Guest: Betsy MyersWe may gripe about the pandemic, but it gave us one very positive change for women in the workplace: flexibility. It also highlighted for everyone that old-school leadership won’t cut it anymore. Betsy Myers says head and heart leadership is the model for today’s leaders. It fuses data-driven strategies and decisiveness with qualities such as warmth, compassion, empathy, and collaboration. In short, the head sets the purpose for an organization, but the heart engages your peopl

Mar 15,2023 48:41

110. S8-Ep11: Workforce Demographics & an Inclusive Culture

Guests: Nadia Younes, Gamiel Yafai, & Louise CarvalhoSlow as molasses. That’s one way to describe how leaders have responded to the rapidly changing workplace. The work environment was already changing before the COVID pandemic; now, there’s no going back to the old “industrial” model. It doesn’t meet rapidly evolving employee expectations nor the major shifts in workforce demographics. That, in turn, means the Great Resignation should have come as no surprise at all!The new, effective workp

Jan 10,2023 51:59

111. S7-Ep11: A Dozen Lessons Learned Running Dunkin’ Donuts

Featured Guest: Robert RosenbergEvery entrepreneur dreams of expanding their business from around the corner to around the world. While today those dreams look doubtful, hope can be found from the story of a CEO who managed to do so despite decades of economic downturns, near bankruptcy, and constant change. Robert Rosenberg joins the show today to share insights and lessons learned from his experience taking Dunkin’ Donuts from 100 shops to 6,500 outlets. These lessons are also captured in his

Dec 16,2022 44:13

112. S9-Ep10: Bringing Healing Home - Healthcare Leadership

Guest: Anne Klibanski Healthcare begins and ends in the home. At least, it should: you’re more likely to heal a bit faster and your outlook tends to be brighter at home instead of a hospital. Further, COVID revealed and amplified medical staff burnout and other issues already brewing in our healthcare system. It’s overwhelming for most healthcare leaders, but our guest – Dr. Anne Klibanski – tackles these issues head-on. The president and CEO of Mass General Brigham, she and her team created, an

Mar 07,2023 59:18

113. S8-Ep10: ShEquity - A Refugee’s Path to Empowering Women & Their Businesses

Guest: Pauline Koelbl Surviving life as a refugee is one thing. To turn that life into a mission to empower other women is quite another. That’s exactly what Pauline Koelbl did. Escaping the war in Rwanda, she found herself a homeless refugee. Eventually, Pauline found a home in Tucson, Arizona. More importantly, she found mentoring and support there – and now “pays it forward” as the founder and managing director of ShEquity, and investment firm providing capital and other resources to wom

Jan 13,2023 50:58

114. S9-Ep9: Is Your Organization Designed for the Future?

Guests: Mark Palmer & Eddie MooreForget about future ready; you’re not ready for now! Most leaders operate at a disadvantage: they don’t have a formal blueprint of their organization. Yet organizational design is vital if you want to be ready for whatever the future brings to your business. From your supply chain to internal communications, organizational design is far, far more than an org chart. In this episode, guests Eddie Moore and Mark Palmer explain how absolutely vital design is in makin

Mar 01,2023 50:25

115. S7-Ep9: The New Era of Stakeholder Value

Featured Guest: Keith TuffleyWhat is the purpose of business in the 21st century? And what are the values and skills needed by business leaders in this new era of stakeholder value? Keith Tuffley joins Maureen to discuss these emerging topics and share his experience.

Dec 16,2022 44:53

116. S9-Ep8: In Your Power

Guest: Sharon MelnickPushy. Manipulative. Lofty.We have a lot of negative views for powerful leaders – but that’s not what real power is about. When a leader is in their power, they raise everyone around them. It’s the difference between simply having power, and being IN your power.With her latest book, In Your Power, Sharon Melnick explores the ways women leaders, in particular, both grow and leak their power. She discusses those, as well as how turning down an invitation to the White House led

Feb 22,2023 49:53

117. S8-Ep8: Hiring in the Great Resignation - Developing Your Culture, Communications, & Pipeline in a Crisis

Guest: Michelle Sanchez-BickleyAmidst the Great Resignation, exceptional organizations are still retaining their top employees, and recruiting new staff. Renown Health is one of them. In the second of our Connex Executive Insights series, Michelle Sanchez-Bickley of Renown Health joins Maureen Metcalf to discuss the challenges of the Great Resignation for HR departments. It’s particularly challenging in the health care sector; the strains of COVID on our medical system put particular pressure

Jan 14,2023 56:41

118. S7-Ep8: The Essentials of Theory U

Featured Guest: Otto ScharmerTheory U blends systems thinking, innovation and leading change from the viewpoint of an evolved human consciousness. Otto’s first book sold over 100,000 copies and to put that in context, the average self-published book sells 250 copies, and the average traditional book sells 3,000 copies in its lifetime. Otto joins Maureen to discuss his latest book: The Essentials of Theory U: Core Principles and Applications, a book that meets a crucial need during this point in

Dec 16,2022 42:45

119. S9-Ep7: Epic! The Women’s Power Playbook

Guest: Carolyn Buck LuceLive an epic life. That’s the goal Carolyn Buck Luce advises you to have. In this episode, she shares ways to make that happen…and how that path started for her. Eight year old Carolyn Buck Luce was inspired by John F. Kennedy's call to service, and decided to take responsibility for answering it even though she was only in elementary school. She created her first Decade Game, a plan for the next ten years of her life. Despite the pre-internet turmoil of the 1960s, she wa

Feb 15,2023 48:40

120. S7-Ep7: Academy for Systems Change and the Magnolia Moonshot 2030 Project

Featured Guest: Darcy WinslowThe need for system leaders, system literacy and collaboration are more important than ever. The field of ‘awareness-based systems change’ is growing, and there are many very accessible ways to engage. Darcy joins Maureen to discuss taking a more holistic, or systems approach, does not require a PhD in Systems Dynamics - anyone can become a systems thinker and have a positive impact in the systems in which they work and live.

Dec 15,2022 49:44

121. S9-Ep6 - Women on the Rise: A Leadership Journey

Guest: Reta Jo Lewis"It's not just about the the betterment of you and your family. It's about the betterment of the community."That is one of the core values that helped guide Reta Jo Lewis through an eventful leadership journey, culminating in her current role as president and chair of the board of the Export Import Bank of the United States — the first African American to accomplish this. She is a passionate advocate for women in entrepreneurship and has a long history of working in politics

Feb 08,2023 49:57

122. S7-Ep6: Becoming a Better Leader: Daily Leadership Development

Featured Guest: Ron RiggioGreat leaders are great learners” is often quoted but how can leaders implement this into their very hectic day? Ron has created a year-long leadership development guidebook that offers day-by-day instruction in short excerpts to provide leaders with knowledge and practical application ideas. Ron joins the show to discuss his new book “Daily Leadership Development,” his lifetime achievement award and his views on the current state of leadership.

Dec 16,2022 42:49

123. S9-Ep5: Leading with Care and Purpose

Guests: Raj Sisodia & Sudhanshu PalsuleIn this episode, Raj Sisodia and Sudhanshu Palsule explore the power of conscious leadership. With Conscious Capitalism, this can inspire a higher purpose for businesses, transcending the old Industrial Era story of profit-driven motives. The world has changed dramatically, but our leadership and business models have yet to catch up. United in their belief that business can be a force of good, they share their research and personal journeys as they forged n

Feb 01,2023 54:02

124. S7-Ep5: Democracy: Are We a Brittle Twig or Supple Bamboo?

Featured Guest: Matt QvortrupAs a political scientist, Matt studies democracy – its evolution, and particularly how democracies decline. He shares his perspective on the rise of populism across the world, how that leads to un-democratic leaders, then answers the question, “Is American democracy a brittle twig or a supple bamboo?” He offers solutions, too; every strong democracy in history thrived on disparate points of view – and leaders who welcomed diverse opinions.

Dec 20,2022 44:16

125. S8-Ep5: Hot Topics: A Prime Minister’s Perspective

Featured Guest: Kim Campbell"The future will spit on our graves." Former Canadian Prime Minister Kim Campbell doesn't mince words when she muses on the big issues facing the world today...and, particularly, what happens if we don't work to fix them now. From climate change to sexual harassment, host Maureen Metcalf draws remarkably candid perspectives from the only female to have served in Canada's top spot.

Dec 16,2022 48:17

126. S9-Ep4: Intentional Leadership in a New Work World

Guest: Monique JeffersonAre you a hybrid leader yet? That’s what today’s work world demands. Most workers prefer work from home. Others prefer to be in the office. Still others like hybrid work: a combination of both. In this episode in our Connex Partners Executive Insights series, we ask—How do you lead people with such opposing preferences? And how do you accommodate the breadth of diversity in the workforce? Monique Jefferson says the answer lies in being intentional. The Chief People Office

Jan 25,2023 55:57

127. S8-Ep4: Building Communities within Your Business

Guest: Alice Yoo LeClairContrary to old-school management beliefs, having a work-best-friend boosts productivity. Having an entire work community? That boosts a lot of people’s productivity, morale, even longevity with the organization. Best of all, the communities you foster at work don’t need to be work-related to have these effects: gamers, Trekkies, and football fanatics in your workplace all benefit.So how does an HR leader drive community building within their organization? Does remot

Jan 17,2023 55:55

128. S7-Ep4: Leaders Who Lust: Power, Money, Sex, Success, Legitimacy, Legacy

Featured Guest: Barbara KellermanAmong our greatest leaders are those driven by impulses they cannot completely control - by lust. Lust is not, however, an abstraction, it has definition. Definition that, given the impact of leaders who lust, is essential to extract. Barbara joins the show today to discuss her views on leadership education, what it takes to build highly effective leaders and her new book Leaders Who Lust.

Dec 15,2022 40:24

129. S6-Ep3: Rebalancing Society - Radical Renewal Beyond Left, Right, or Center

Guest: Henry MintzbergThere’s a lot of chaos for leaders to deal with, and it’s been pushing us out of balance for decades. Henry Mintzberg has had enough. Enough of the imbalance that is destroying our democracies, our planet, and ourselves. Enough of the pendulum politics of left and right, as well as the leadership paralysis in the political center. The world we live in needs a form of radical renewal unprecedented in the human experience.But Henry doesn’t complain: he crafts solutions. In th

Feb 03,2023 45:11

130. S9-Ep3: Courageous Followership

Guests: Neil Grunberg & Ira Chaleff“He who cannot be a good follower, cannot be a good leader.” Aristotle shared that wisdom over 2,000 years ago, but today we chafe at being labeled a follower. Yet, as Ira Chaleff and Neil Grunberg point out, if no one is following, then no one can be leading, either! Followership is critical in any organization. Think of followership and leadership as a yin and yang: each of us needs to be good at both of them, and each of us needs to know when to play which r

Jan 18,2023 43:44

131. S7-Ep3: Uncharted: How to Map the Future Together

Featured Guest: Margaret HeffernanWe are addicted to prediction, desperate for certainty about the future. But the complexity of modern life won’t allow that; experts in forecasting are reluctant to look more than 400 days out. History doesn’t necessarily repeat itself, and even genetics won’t tell you everything you want to know. Margaret Heffernan joins us to discuss her new book, Uncharted, How to Navigate the Future, in which she drew on a wide array of people and places to look at long-term

Dec 16,2022 46:03

132. S8-Ep3: Stewarding the Future of the Planet: Views from the Boardroom

Featured Guest: Helle Bank JorgensenHow do you get a corporation to change its views on society and the environment? Start with its board of directors. They determine the heart and soul of an organization. That’s vital now, with companies around the world examining environmental, social and governance (ESG) issues in the wake of 2021’s COP26 summit in Glasgow. It’s quite possible to achieve both profit and environmental sustainability, but that requires deep thinking. A board must ask direct

Dec 16,2022 43:50

133. S7-Ep2: The Future Leader - Skills & Mindsets to Succeed in the Next Decade

Guest: Jacob MorganThere has been a lot written about leadership for the present day, but the world is changing quickly. What worked in the past won’t work in the future – so how do we prepare leaders who can successfully navigate and guide us through the next decade and beyond?What’s required of leaders, even the types of leaders we need, is in flux. So what can a struggling leader do now?Jacob Morgan wondered, as well, so he interviewed over 140 CEOs, then partnered with LinkedIn to survey alm

Jan 20,2023 42:54

134. S8-Ep2: What Leaders Won’t Talk About (When Scaling their Business)

Guest: Greg MoranWhen young companies scale their business, there are many challenges…some obvious, and some no one talks about. Greg Moran joins the show for a discussion about the topics that are often avoided. Some have even been considered taboo! We’ll learn about back-office processes and tooling, hiring and diversity, space: culture and people, keeping the value chain in balance, pricing and value creation, establishing ESG processes, and minimizing distraction. It’s a primer for entrepr

Jan 19,2023 56:27

135. S9-Ep2: Using Storytelling to Elevate Leadership

Guest: Chris NolanDoes your world feel chaotic, unpredictable – lunging beyond your understanding or control? You’re not alone: in fact, the US military felt the same, and created the concept of VUCA to maintain a defensive edge. The good news: you can readily apply VUCA to your organization to maintain YOUR defensive edge!In this episode, Emmy award-winning filmmaker Chris Nolan reveals the power of storytelling to help leaders navigate the rapidly accelerating VUCA Max world. It’s an inspiring

Jan 11,2023 51:45

136. S6-Ep2: Diamonds in the Rough: Sustainability & Corporate Citizenship with DeBeers VP Pat Dambe

Featured Guest: Pat DambeDe Beers Vice President Pat Dambe takes a case study approach to the private and public sector partnership between De Beers and the government of Botswana on sustainability and corporate citizenship. She discusses her personal and corporate story and the courage required to contribute responsibly to the communities in which she works and resides. Pat’s story offers a model for a company and a country to create an interconnection that transcends the challenges both face t

Dec 13,2022 52:42

137. S9-Ep1: The Job I Love to Hate: It’s Never Too Late to Upgrade Your Career!

Guest: Tammy AlvarezYou shudder when Monday rolls around. You dread checking overnight work messages on your phone when you wake up. Yup: it’s easy to find yourself in a career you don’t love, and not know how to get out.Take heart! Tammy Alvarez has been there. She found her way out…and now coaches people to help them forge the path to careers they actually love. She shares some of her tips with host Maureen Metcalf in this episode. One key mindset: think of your career as a business, and you a

Jan 04,2023 53:34

138. S8-Ep1: Do It on Purpose

Featured Guest: Nell Derick DebevoiseIf you don’t know your own purpose, can you really get behind your organization’s purpose?Nell Derick Debevoise found that a critical component of success is knowing how your personal purpose intersects with your organization’s purpose. That holds true for the individual members of your team, too: if you understand what their personal or professional purpose has in common with the company’s purpose, you’ll foster a happier and more productive team.With purp

Dec 18,2022 55:13

139. S7-Ep1: Leading Sustainability: The Path to Sustainable Business and SDGs

Featured Guests: Trista Bridges & Donald EubankSustainability is now a business-critical issue. Companies and industries that don't embrace it will be left behind. In fact, we are already starting to see this. Trista Bridges and Donald Eubank join the show today to discuss their new book Leading Sustainability: The Path to Sustainable Business and How the SDGs (Sustainable Development Goals) Changed Everything, which is the culmination of 18 months of research from around the world. In their res

Dec 15,2022 40:29

All Episodes (139) From new to old From new to old From old to new

New Comments（0）

Log in Sign up

Forgot Password

- or -

- or -

Please Select A Playlist

All Episodes (139)

From new to old

From new to old From old to new